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CUSTOMER
SUPPORTS

We offer information on product maintenance, helpful tips, and answers to frequently asked questions. If you can't find the information you need, please don't hesitate to reach out to us at hello@hello2kids.com.

1. First Step for playing the Praise Bunny

  1. First, open the zipper on Praise Bunny’s back.

  2. Take out the sound box inside.

  3. You’ll find a small paper tape in the sound box. Take that off to activate the music! Check to see if Praise Bunny can play.

  4. Put the sound box back in Bunny’s back and zip it up.

  5. Make sure the front side of the sound box is facing the front of Praise Bunny.

  6. Press Praise Bunny’s tummy to hear three lovely Bible songs.

  7. To stop a song, press the tummy again. Press it again to hear the next song! If you don’t press, it will play all three songs one after the other.

2. Tips for Shaping Your Praise Bunny

When you take the bunny out of the box, it might look a little flat from being packed for a while. No worries, though!

If you notice that, you can gently knead and fluff Praise Bunny to help shape it back into its adorable form. Just give it a little squeeze and cuddle to make it look perfect!

3. How To Replace the Sound Box Batteries?

  1. First, take the sound box out of Praise Bunny.

  2. Look for the battery cover on the sound box—it has a little screw.

  3. Use a screwdriver to carefully remove the screw and open the cover.

  4. Now, replace the three LR44 batteries inside. Make sure to place them in the correct position—just check the + and - signs!

  5. Once the new batteries are in, check the sound to ensure everything works before closing it up.

  6. Put the cover back on and screw it back in place.

  7. Finally, put the sound box back into Praise Bunny and zip it up.

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Tip: We also offer a Battery Kit that includes LR44 batteries and a small screwdriver that fits perfectly with the sound box. We highly suggest using our Battery Kit for a quick and easy replacement!

Praise Bunny Achor

4. Three Signs to Replace Sound Book Batteries

  1. One or two buttons are not working.

  2. The songs stopped while playing.

  3. Hearing unusual noisy sounds.

5. How To Replace Sound Book Batteries

  1. First, locate the battery cover and screw on the back of the Sound Book.

  2. Use a screwdriver to open the cover carefully.

  3. Now, replace the three LR44 batteries inside, making sure to put them in the correct direction—just check the + and - signs!

  4. Once the new batteries are in, close the cover and tighten the screw.

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Tip: We also offer a Battery Kit that includes LR44 batteries and a small screwdriver that fits perfectly with the Sound Books. We highly suggest using our Battery Kit for a quick and easy replacement!

Just a heads-up: The Battery Kit won’t fit for the Dance with Jesus and Sing Along with Jesus sound books, as they require AAA batteries.

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